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Effective Date: 27/06/2025

This Shipping Policy outlines the terms and conditions regarding the delivery of products purchased from Stella Point. By placing an order through our website, you agree to the terms outlined below, in conjunction with our Terms of Service and Return & Refund Policy.

1. Shipping Destinations and Rates

We currently offer shipping to Italy, European countries, and selected international destinations. Below are our standard shipping methods and corresponding rates:

🇮🇹 Italy – Express Delivery

    *    Estimated Delivery Time: 2–4 Business Days

    *    Rate: €9.86

🇪🇺 Europe – Standard Shipping

    *    Estimated Delivery Time: 4–7 Business Days

    *    Rate: €17.58

🌍 International – Express Delivery

    *    Estimated Delivery Time: 1–3 Business Days

    *    Rate: €34.47

Please note: Some products may be restricted to delivery within Italy only. Such limitations will be indicated on the respective product pages.

2. Order Processing

  • Orders are typically processed within 1–2 business days (excluding weekends and public holidays).

  • Once your order has been shipped, you will receive a confirmation email with tracking information.

  • Orders may be subject to verification and approval before shipping.

3. Delivery Terms

  • All delivery timeframes provided are estimates and may vary due to external factors such as customs delays, weather conditions, or carrier service disruptions.

  • Stella Point is not responsible for delays once the item has been dispatched.

  • Customers are responsible for ensuring that all shipping information is accurate at the time of purchase. Incorrect or incomplete addresses may result in delivery delays or failed deliveries.

4. Customs, Duties, and Taxes

For international shipments, customs duties and import taxes may apply, depending on the destination country's laws. These fees are not included in the product or shipping price and are the responsibility of the customer. Please check with your local customs office for more information.

5. Undeliverable Packages

If a package is returned to us due to an incorrect address, unavailability at the time of delivery, or failure to collect from a pickup location, the customer will be responsible for the cost of re-shipping.

6. Contact Information

For any inquiries related to your order or this Shipping Policy, please contact us at:
📧 info@stellapoint.it
📞 +393511061108
Or visit our Contact Us page for more options.

By placing an order with Stella Point, you acknowledge that you have read, understood, and agreed to this Shipping Policy.